Cancellation policy

Subscription & Cancellation Policy

Purest Mushrooms LLC

Last updated: October 24, 2026

1. Welcome to Subscribe & Save

At Purest Mushrooms, we believe wellness should be simple, consistent, and convenient.

Our Subscribe & Save program allows you to receive your favorite functional mushroom extracts automatically, with recurring deliveries, preferred pricing, and free shipping on eligible U.S. subscriptions.

There are no membership fees, long-term commitments, or cancellation penalties.

You remain in control of your subscription.

2. How Subscriptions Work

When you select Subscribe & Save at checkout, you authorize Purest Mushrooms LLC to charge your selected payment method automatically according to the product price and delivery frequency disclosed before purchase.

Your subscription continues until you cancel it.

Each recurring order is processed according to your active subscription plan, subject to product availability and applicable payment authorization.

Your order confirmation and available subscription-management tools provide information about your subscription.

3. Subscription Delivery Frequencies

Our standard subscription schedules are:

  • Mushroom Extract Tablets: Every 30 days.

  • Mushroom Extract Powders: Every 60 days.

  • The Purest 5 Bundle: Every 30 days.

  • Purest Performance Bundle: Every 30 days.

  • Purest Resilience Bundle: Every 30 days.

Your specific subscription interval is displayed before checkout.

Delivery frequencies refer to recurring order schedules, not guaranteed package arrival dates.

4. Subscription Pricing and Savings

Subscribe & Save offers preferred pricing compared with applicable regular retail prices.

Individual mushroom extracts currently offer 20% subscription savings.

Our curated bundles have their own discounted prices, with subscription savings calculated according to each bundle's offer.

Bundle discounts and individual-product discounts are not necessarily cumulative.

The exact subscription price, applicable discounts, shipping charges, taxes, and recurring frequency are disclosed before you complete your purchase.

5. Automatic Payments

By purchasing a subscription, you expressly authorize recurring charges to your selected payment method until the subscription is canceled.

Charges are based on the applicable subscription price and any taxes or other charges disclosed under your plan.

If a payment cannot be processed, we or our subscription service provider may notify you and request updated payment information or attempt payment again in accordance with applicable law and payment-processing rules.

We will provide notices regarding material subscription changes, including applicable price changes, as required by law.

6. Free Shipping on U.S. Subscriptions

Eligible subscriptions shipped within the United States qualify for free shipping under our current subscription shipping offer.

This benefit applies to eligible initial and recurring subscription orders without requiring a promotional code.

International shipping fees, customs charges, and import taxes may apply.

See our Shipping Policy for additional information.

7. Cancel Anytime

We believe subscriptions should earn your loyalty, not lock you into a commitment.

You may cancel your subscription at any time, without a cancellation fee.

You can request cancellation through the available online subscription-management options associated with your customer account or subscription communications.

You may also contact our support team:

Email: contact@purestmushrooms.com

Phone: (818) 659-6736

Cancellation does not require you to purchase additional products, speak with a retention specialist, or provide a reason.

When cancellation is completed before your next recurring order is processed, future charges and shipments under that subscription will stop.

Canceling a subscription does not automatically cancel or refund an order that has already been processed.

8. Managing Your Subscription

Available subscription-management features may allow you to review your active subscription, update payment or shipping information, and request changes to your subscription.

Certain changes may depend on the functionality available through our subscription-management provider.

If you need assistance with your delivery schedule or subscription details, contact us. We will work with you to find a convenient solution.

9. Our 30-Day Satisfaction Guarantee

Your satisfaction matters more to us than keeping an unwanted sale.

Our 30-day satisfaction guarantee applies to eligible subscription deliveries as well as one-time purchases.

If you're unhappy with a subscription order, contact us within 30 days of delivery.

Opened products may qualify for a refund or replacement.

We aim to resolve concerns fairly, promptly, and without unnecessary complications.

Requesting a refund does not automatically cancel your subscription. If you also want future deliveries stopped, please cancel your subscription or ask us to do so.

For complete details, see our Return and Refund Policy.

10. Out-of-Stock Products and Fulfillment Changes

If a subscription product becomes temporarily unavailable, we may contact you regarding a delay or available options.

We will not substitute a materially different product without your authorization.

If we cannot fulfill an order, we will work with you toward an appropriate resolution, including a refund where applicable.

11. Subscription Communications and Reminders

We provide subscription information through checkout disclosures, confirmation communications, account-management options, and notices required by applicable law.

These may include information regarding recurring charges, subscription changes, cancellation methods, and applicable renewal reminders.

Transactional and subscription-related communications are separate from optional promotional marketing emails.

You do not need to subscribe to marketing emails to receive essential information about an existing order or subscription.

12. Your Consumer Rights

We comply with applicable consumer-protection and automatic-renewal requirements, including those governing clear subscription disclosures, affirmative consent, recurring billing, and accessible cancellation.

Nothing in this policy limits rights or remedies available under applicable law.

13. Changes to This Policy

We may update this policy to reflect changes in our services, subscription offerings, or legal requirements.

The latest version will be published on our website.

Where required, we will notify affected subscribers of material changes before they take effect.

14. Questions or Assistance

We're here to help.

Purest Mushrooms LLC

Email: contact@purestmushrooms.com

Phone: (818) 659-6736

Website: https://purestmushrooms.com

Our philosophy is simple: subscribe because you love our products, not because it's difficult to leave.