PURCHASE OPTIONS CANCELLATION POLICY

Last updated: August 1, 2026

This policy applies to recurring subscription purchases made through Purest Mushrooms.

1. Subscription Orders

When you purchase a subscription, you authorize Purest Mushrooms to automatically charge your selected payment method for recurring deliveries at the price and frequency displayed at checkout.

Your subscription will continue until you cancel it.

Applicable shipping charges and taxes may be added to each recurring order. Any subscription discount displayed at checkout will apply according to the terms presented when you subscribe.

2. Managing Your Subscription

You may manage your subscription through the subscription-management link in your customer account, order-confirmation email, or subscription notification emails, when available.

Depending on the available options, you may be able to:

• Cancel your subscription
• Skip an upcoming delivery
• Pause or resume deliveries
• Change your delivery frequency
• Update your payment method
• Update your shipping address
• Change eligible products or quantities

You may also contact us for assistance:

Email: contact@purestmushrooms.com

Phone: (818) 659-6736

Contact form: https://purestmushrooms.com/pages/contact

3. Canceling Your Subscription

You may cancel your subscription at any time without a cancellation fee.

To cancel online, use the subscription-management link provided in your customer account or subscription emails.

You may also request cancellation by emailing contact@purestmushrooms.com with “Cancel Subscription” in the subject line. Include the email address associated with your subscription so that we can locate it.

Cancellation prevents future subscription renewals. It does not automatically cancel or refund an order that has already been processed, packed, or shipped.

Please cancel before your next scheduled order is processed. We begin processing orders quickly and cannot guarantee that an order can be stopped after processing has begun.

4. Changes, Skips, and Pauses

Changes to a subscription generally apply to future orders and will not alter an order that has already entered processing.

Please submit any request to skip, pause, reschedule, or modify an upcoming delivery before its scheduled processing date.

Available subscription-management options may depend on the subscription plan, product availability, and the subscription platform used to manage your order.

5. Recurring Charges

Your payment method will be charged for each recurring order at the frequency selected when you subscribed.

If a payment fails, we or our subscription provider may retry the payment and notify you so that you can update your payment information.

You are responsible for keeping your payment method, email address, billing information, and shipping address current.

6. Price or Subscription Changes

We may update product prices, subscription discounts, shipping charges, available products, or other subscription terms.

When required by law, we will provide advance notice of a material change and explain how you can modify or cancel your subscription before the change takes effect.

7. Out-of-Stock or Discontinued Products

If a subscribed product becomes unavailable, we may delay or skip the affected shipment, contact you about an available alternative, or cancel the affected subscription.

We will not substitute a materially different product without your authorization.

8. Orders Already Processed

Canceling a subscription does not automatically cancel an order that has already been processed, packed, or shipped.

An already processed subscription order may still qualify for a return or refund under our Refund Policy:

https://purestmushrooms.com/policies/refund-policy

9. Subscription Refunds

Canceling a subscription stops future recurring orders but does not automatically create a refund for previous orders.

Refund requests are evaluated according to our Refund Policy, including our applicable 30-day money-back guarantee.

10. Contact Us

For help managing or canceling a subscription:

Purest Mushrooms

Email: contact@purestmushrooms.com

Phone: (818) 659-6736

Contact form: https://purestmushrooms.com/pages/contact