Terms of Service

Purest Mushrooms LLC

Last updated: October 24, 2026

1. Welcome to Purest Mushrooms

Welcome to Purest Mushrooms. This website, purestmushrooms.com, is operated by Purest Mushrooms LLC, a California limited liability company ("Purest," "we," "us," or "our").

By accessing our website, purchasing our products, or using our services, you agree to these Terms of Service and our applicable store policies.

We believe in transparency, quality, and treating our customers fairly. These Terms explain how our online store operates and what you can expect when shopping with us.

2. Products and Product Information

Purest offers functional mushroom dietary supplements, including extract tablets, powders, and curated product bundles.

We work to present accurate descriptions, ingredients, pricing, and product information. Product packaging, availability, and specifications may occasionally change. Please refer to the actual product label for current ingredient and usage information.

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Information on our website, including educational articles and research summaries, is provided for general informational purposes and is not a substitute for professional medical advice. Consult a qualified healthcare professional before using dietary supplements, particularly if you are pregnant, nursing, taking medications, or managing a medical condition.

Individual experiences and results may vary.

3. Eligibility and Customer Accounts

You must be legally authorized to make purchases in your jurisdiction.

You agree to provide accurate and current contact, billing, and shipping information when placing an order.

If you create a customer account, you are responsible for keeping your login information secure and notifying us of suspected unauthorized access.

4. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, and other fees are presented during checkout.

We reserve the right to modify prices, promotions, and product availability. Price changes do not retroactively alter completed purchases.

If a product is listed with an obvious pricing or description error, we may contact you to confirm the correct information or cancel the affected order and issue a refund.

Payments are processed through Shopify and supported payment providers.

5. Orders and Fulfillment

After placing an order, you will normally receive an order confirmation email. We may contact you if additional information is required or if an item is unavailable.

Orders are subject to payment verification, product availability, and applicable legal restrictions.

If we cannot fulfill an accepted order, we will contact you and arrange an appropriate refund or other resolution.

We begin processing orders promptly. If you need to modify or cancel an order, please contact us as soon as possible.

6. Shipping and Delivery

Purest primarily serves customers within the United States and may also accept international orders where shipping is available and legally permitted.

Shipping costs, delivery options, and applicable promotions are provided at checkout.

Eligible U.S. orders of $100 or more and qualifying U.S. subscription orders receive free shipping, subject to the offer terms displayed at checkout.

International customers may be responsible for customs duties, import taxes, brokerage charges, and other fees assessed by their destination country.

Delivery estimates are not guarantees. If an order is delayed, lost, damaged, or incorrectly delivered, please contact our support team. We will work with you to investigate and resolve the issue fairly, subject to applicable law.

For additional information, see our Shipping Policy.

7. Our 30-Day Satisfaction Guarantee

We stand behind the quality of our products and want every Purest customer to have a positive experience.

If you are not satisfied with a product purchased directly from purestmushrooms.com, contact us within 30 days of delivery.

Opened products may qualify for our satisfaction guarantee. Depending on your preference and the circumstances, we will work with you to arrange a refund or replacement.

Please contact us before returning any product. For safety and quality reasons, we may not require physical returns of opened supplements.

The guarantee applies to eligible one-time and subscription purchases made directly through our website.

Purchases through third-party retailers or marketplaces are generally subject to the policies of the original seller.

Our complete terms are available in our Refund Policy.

8. Subscribe & Save

Purest offers optional recurring subscription purchases.

When you select a subscription, you authorize recurring charges and deliveries according to the price, frequency, and other terms disclosed before checkout.

Our standard subscription intervals are:

• Individual extract tablets: Every 30 days.

• Individual extract powders: Every 60 days.

• Tablet bundles: Every 30 days.

Subscription pricing and savings vary by product and bundle.

Subscriptions continue until canceled. You may cancel at any time without a cancellation fee, before the next order is processed. You can use the available online subscription-management options or contact us for assistance.

Canceling stops future renewals but does not automatically reverse a charge for an order already processed. Such orders may still qualify for our satisfaction guarantee.

We will provide notices and cancellation options required by applicable law.

Read our complete Subscription and Cancellation Policy.

9. Promotions and Discounts

Promotional offers may be subject to specific eligibility requirements, expiration dates, product exclusions, or restrictions on combining discounts.

Subscription savings, bundle pricing, introductory promotions, and other offers may differ.

Unless otherwise expressly stated, discounts are not automatically cumulative.

The final price and any applied discounts are shown at checkout before you submit an order.

10. Website Content and Intellectual Property

The Purest name, branding, original photography, written content, graphics, product designs, and other original website materials belong to Purest Mushrooms LLC or their respective rights holders.

You may access and use our website for lawful personal purposes.

You may not reproduce, commercially distribute, or misuse protected materials without permission, except as permitted by applicable law.

11. Research and Educational Content

Purest may publish scientific studies, research summaries, and educational material relating to functional mushrooms.

Scientific research can include laboratory studies, animal studies, observational research, and human clinical trials. Findings from one type of study do not necessarily establish the same effects in humans or demonstrate the effectiveness of a particular finished product.

Our educational content should not be interpreted as individualized medical guidance or a guarantee of specific health outcomes.

12. Customer Reviews and Submissions

Customers may submit product reviews, feedback, questions, and other content.

By voluntarily submitting content for publication, you confirm that you have the right to share it and grant Purest permission to display and use it in connection with our products and services, subject to applicable privacy laws and any separate permissions required.

We may moderate content that is fraudulent, unlawful, abusive, misleading, or otherwise inappropriate. We do not guarantee that all customer-submitted statements are accurate or reflect typical product experiences.

13. Privacy and Communications

We collect and process information necessary to provide our services, manage orders, administer subscriptions, offer customer support, and operate our website.

Customers may also voluntarily subscribe to marketing communications through signup forms or marketing consent options.

Providing an email address for an order does not automatically constitute consent to promotional emails. Marketing communications are sent in accordance with applicable consent requirements, and customers may unsubscribe using the instructions provided in those messages.

Please read our Privacy Policy for further information.

14. Website Availability and Third-Party Services

Our online store is powered by Shopify and may use third-party providers for payment processing, subscriptions, shipping, analytics, and other functions.

We make reasonable efforts to maintain an accurate and accessible shopping experience, but occasional technical interruptions or errors may occur.

Third-party websites and services may be governed by their own terms and privacy practices.

15. Warranties and Liability

Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable consumer-protection laws.

Except for express commitments made in our policies and warranties required by law, we do not guarantee uninterrupted website access or that all website content will always be error-free.

To the extent permitted by applicable law, Purest is not responsible for indirect or consequential losses arising from website interruptions or circumstances outside our reasonable control.

These limitations do not exclude liability that cannot lawfully be limited, including liability arising from fraud, willful misconduct, or other legally protected claims.

16. Applicable Law

These Terms are governed by the laws of the State of California, United States, without limiting any mandatory consumer protections applicable to you in your place of residence.

Nothing in these Terms prevents a customer from exercising rights or remedies available under applicable law.

17. Changes to These Terms

We may update these Terms as our business, services, or legal obligations evolve.

The latest version will be available on this page with its most recent update date.

Where required by law, we will provide notice of material changes.

18. Contact Information

Purest Mushrooms LLC
California, United States

Email: contact@purestmushrooms.com
Phone: (818) 659-6736
Website: https://purestmushrooms.com

For questions about an order, subscription, refund, or these Terms, please contact our customer support team. We are committed to resolving concerns promptly and fairly.